design principles

Mon 17 March 2014

GDS page

GDS design principles

Start with needs*

*user needs not government needs

The design process must start with iden­ti­fy­ing and think­ing about real user needs. We should design around those — not around the way the ‘offi­cial process’ is at the moment. We must…

The british gov reminds us again why they ruled the biggest empire